29,000+ West African immigrants arrived in NYC in the last two years
Higher genetic predisposition to hypertension and diabetes
Our research shows 83% want healthcare but only 16% know how to access it
The Opportunity
“This community does not know where to get care, they fear large bills and are busy trying to find a job and survive.” - Imam Barry
Diabetes costs the US $413 billion annually in care and lost productivity
Hypertension costs $131 billion annually
Early intervention dramatically reduces these costs
Economic Impact
"I arrived in NYC 12 months ago, I feel sick but since I don't speak English, I don't know how to seek care." - Bamba Dia, 37
Case Study
BACKGROUND: Living in NYC for 9 mos, never seen a Dr. here
EDUCATION: College degree
REFERRAL REASON: High blood sugar and blood pressure
TIME TO BOOK: 1 hour
QUESTIONS: Insurance and costs? Will a translator be available? Will I need to pay for any prescriptions or tests?
SERVICES: Blood work, chest scan
PRESCRIPTIONS: 1 provided on-site and 2 vouchers
LANGUAGE: French translation
PAYMENT: No fees
FOLLOW UP APPT: Scheduled for 3 weeks
CLINIC+O NAVIGATOR: Care navigator called the patient after the first appointment to check in on the service
“Patient is delighted with the service and is eager to go back! “ - Clinic+O Care Navigator